Service Area: Collin, Dallas, & Denton Counties
Harmony Plumbing and Harmony Home Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, harmonyplumbing.com (the“Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when you:
Complete forms on our Site, such as contact forms or quote requests.
Interact with us via email, phone, or live chat.
Sign up for newsletters or special offers.
This information may include your name, email address, phone number, mailing address, and any other details you provide.
1.2 Usage Data and Cookies
We may automatically collect certain information about your device and your visit to the Site. This may include your IP address, browser type, operating system, the pages you visit, and the time spent on our Site. We may use cookies, web beacons, and other tracking technologies to collect this data to improve our services and user experience.
2. How We Use Your Information
Harmony Plumbing may use the collected information for various purposes, including:
To provide, operate, and maintain our services.
To improve, personalize, and expand our Site.
To communicate with you, including for customer service, updates, and promotional purposes.
To comply with legal obligations or respond to legal requests.
3. Sharing of Your Information
We will not share, sell, or rent your information to third parties except:
With service providers and contractors who assist us in providing and managing our services (e.g., payment processors, hosting providers)
If required by law, such as in response to a court order, subpoena, or other government requests.
To protect our rights, privacy, safety, or property, or that of our users or the public.
4. Security of Your Information
We implement reasonable security measures to protect your personal information. However, no online data transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict the processing of your personal data.
Request the portability of your data.
To exercise these rights, please contact us at [contact@harmonyplumbing.com].
6. Third-Party Links Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of any third party. We encourage you to read the privacy policies of any site you visit.
7. Children’s Privacy Harmony Plumbing does not knowingly collect information from children under the age of 13. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy We may update this Privacy Policy periodically. We will post the updated version on our Site with the “Effective Date” listed at the top. Your continued use of the Site after any modifications indicate your acceptance of the updated policy.
9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@harmonyplumbing.com
Phone: 214-748-4444
After scheduling plumbing service, our customer service representative will stay in contact with you about the status of your plumber. Once our plumber arrives, they will remain in contact with you about the service they are providing.
From wearing boot covers to using absorbent pads in our work area, our plumbers are dedicated to mitigating the potential mess associated with plumbing repairs. We understand that you were not expecting to have a plumber in your home today, and we are honored you chose us.
We will always provide you with a price before the work begins. If you are having a plumbing fixture or water heater replaced, we will provide you with good, better and best options.
Our goal is to always provide 5-star service, by insuring your plumbing issue is taken care of and restoring peace and harmony to your home.
We go above and beyond to deliver 5-Star service, providing exceptional quality workmanship and ensuring that every homeowner we work with has their plumbing problem resolved.
We are not a franchise or private equity owned company, but a fully local family owned Dallas company. As Texans, we subscribe to the Texan values of freedom and equality for all.
You can trust us to provide clear, upfront pricing for all our services, with no hidden fees or surprises.
With their expertise and attention to detail, you can rest assured that your plumbing needs are in capable hands. Our adherence to state and city regulations ensures that our work is safe, reliable, and up to code, giving you peace of mind.